TERMS, CONDITION OF SALE

Damage Claims Policy: (Dealers & Distributors)

Please inspect merchandise carefully as to content and conditions upon receipt. All claims for damaged or missing items must be reported to China Feiyue USA Inc. within forty-eight (48) hours of receipt of merchandise. In the event a package arrives damaged, it is your responsibility to contact the carrier to inspect the package to assure full refund/replacement. All packaging must be retained until the problem has been solved.
China Feiyue USA Inc, will not be resposible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us.

Return/Exchange Policy:(Dealers & Distributors)

Items sold by China Feiyue Yamata USA Inc. are new unless otherwise stated. All returns must include an official issued RMA#.

Returns will not be accepted and will be refused without an official RMA# issued by China Feiyue and a copy of the original invoice. Said warranty is to commence on the date stated on the invoice and will void at the end of the specified period in the warranty. Warranties are not transferable.

All items sold by China Feiyue USA Inc. must be returned in the original manufacturer's packaging, same condition as sold, with all instructions/documentations/packaging/accessories and blank warranty cards. Missing or unreturned items for exchanges or returns will be charged to the customer. Place the manufacturer's box into a shipping carton. Do not place stickers or shipping labels on the original manufacturer's packaging unless otherwise stated during RMA# requesition. Ship to us prepaid by a traceable method.

NO RETURNS WILL BE ACCEPTED WIHTOUT AN RMA# ISSUED BY CHINA FEIYUE USA INC AND NO RETURNS WILL BE ACCEPTED DIRECTLY FROM END USERS.
NO RETURNS/EXCHANGES WILL BE MADE AFTER 30 DAYS FROM THE INITIAL PURCHSASE DATE.
CREDIT FOR RETURNS ONLY GIVEN AFTER ITEM HAS BEEN REVIEWED BY TECHNICIAN AND ONLY ACCEPTED IF MACHINE IS IN ITS ORIGINAL SELLING CONDITION.
PARTIAL OR NON-CREDIT STATUS COULD BE GIVEN IF MACHINE IS RETURNED NOT IN ITS ORIGINAL FUNCTIONING/SALABLE CONDITION. 15% RESTOCKING FEE APPLIES TO ALL RETURNS AS STATED ON THE INVOICE.
CUSTOMER IS RESPONSIBLE FOR TRANSPORTATION AND SHIPPING FROM AND TO CHINA FEIYUE.