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All Feiyue/Yamata USA industrial sewing machine heads are warranted for a period of 12 months from the date of the original purchase against manufacturer's defects due to imperfections in workmanship and materials. This warranty does not cover transportation, postage and parts below considered to be items with wear and tear with normal use. Needles, bobbins, belts, light bulbs, bobbin cases, rotating hooks, needle plates, feed dogs, shuttles, springs, tension, needle bars, take-up levers, screws and thread guides. All parts other then those specified above that have been deemed defective by the manufacturer, at our discretion will be either repaired or replaced at no charge to the customer provided that are returned to us for verification. Customer is responsible for the shipping cost from and to China Feiyue USA Inc for warranty service/replacement. This limited warranty is offered to the customer provided that your machine is used for normal sewing purposes and is given reasonable good care and lubrication in accordance with the instructions set forth in the instruction book. Normal wear and tear of the parts, accidents, abuse, negligence, acts of God or if the machines have been previously repaired by an authorized or unqualified sewing machine dealer, retailer or technician are not covered by this warranty. Warranty is void if machine has been dissassembled or altered in any way. *** For Industrial machines that have been custom ordered or that has been setup prior to delivery, they can not be returned for refund. China Feiyue will accept exchanges for these machines for other in stock items. Customers are responsible for shipping the items back at their cost in original packing. Missing items will be charged accordingly. FOR CLUTCH MOTOR Components are warranted for 6 months from the date of the original purchase against manufacturer's defects excluding the swtitch assembly, capacitor and clutch. Warranty does not cover transportation and postage. Customer is responsible for transportation costs from and to China Feiyue USA Inc. FOR SERVO MOTOR Components are warranted for 6 months from the date of the original purchase against manufacturer's defects excluding the swtitch assembly, capacity, speed regulator and pulley. Warranty does not cover transportation and postage. Customer is responsible for transportation costs from and to China Feiyue USA Inc. For repair services, please contact the Service Department of China Feiyue USA Inc. for the nearest authorized service center and for proper procedures at service@feiyueusa.com or 1-888-8FEIYUE |
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