One Family,Worldwide
 Herald of Sewing Machinery
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We are here to assist you with any question you might have regarding your product and its warranty.

Here is a comprehensive resource on your product. Here you can find information regarding warranty, service and other useful information. Check back often.

 
Maufacturer's Warranty
Your Warranty
Our products are covered by a comprehensive manufacturer;s warranty, To find warranty information on your product, please review the links below. If you require further assistance, feel free to contact one of our helpful customer service professional by phone or email. Rest assured that we are always here to help you.
 

 

Domestic Sewing Machines

All Feiyue/Yamata USA domestic sewing machine heads are warranted for a period of 12 months from the date of the original purchase against manufacturer's defects on casting and 6 months due to imperfections in workmanship and materials. Electrical components such as switch assembly, motor and foot control are warranted for 6 months.
This warranty does not cover transportation, postage and parts below.
Needles, bobbins, belts, light bulbs, bobbin cases, rotating hooks, needle plates, feed dogs, shuttles, springs, tension, needle bars, take-up levers and thread guides.Adjustments to the machine are not covered by manufacturer warranty.
All parts other then those specified above that have been deemed defective by the manufacturer, at our discretion will be either repaired or replaced at no charge to the customer. Customer is responsible for the transportation from and to China Feiyue USA Inc. This limited warranty is offered to the customer provided that your machine is used for normal sewing purposes and is given reasonable good care and lubrication in accordance with the instructions set forth in the instruction book. Normal wear and tear of the parts, accidents, abuse, negligence, acts of God or if the machines have been previously repaired by an authorized or unqualified sewing machine dealer, retailer or technician are not covered by this warranty.
Warranty is void if machine has been dissassembled or altered in any way.

For repair services, please contact the Service Department of China Feiyue USA Inc. for the nearest authorized service center and for proper procedures at service@feiyueusa.com or 1-888-8FEIYUE